EU Financial Regulatory Q&A Database

Official Q&As published by EBA, ESMA, EIOPA and the ESA Joint Committee. Non-binding but treated as authoritative guidance by national competent authorities across the EU.

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320 Q&As matching current filters · page 6 of 7

Consent for the provision of PIS and AIS

Directive 2015/2366/EU (PSD2) · Art. 66, 67 and 68

EBA Final Q&A

Answered 2018-12-21

Signature performed on the screen of a digital device as a factor in a two-factor SCA

Directive 2015/2366/EU (PSD2) · Art. 98

EBA Final Q&A

Answered 2018-12-21

Access by AISPs when customer not present up to 4 times in a 24 hour period

Directive 2015/2366/EU (PSD2) · Art. 98

EBA Final Q&A

Answered 2018-12-21

Exemptions from Strong Customer Authentication (SCA): trusted beneficiaries

Directive 2015/2366/EU (PSD2) · Art. 98

EBA Final Q&A

Answered 2018-12-21

Exemption from strong customer authentication (SCA) for payment account information in combination with accessing account information online in web browser

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-12-21

Calculation of fraud rates in relation to Exemption Threshold Values (ETVs)

Directive 2015/2366/EU (PSD2) · Art. 98

EBA Final Q&A

Answered 2018-12-21

Applicability of exemption from strong customer authentication (SCA) under Article 17 for card payments

Directive 2015/2366/EU (PSD2) · Art. 98

EBA Final Q&A

Answered 2018-12-14

Operation and security risk assessment of a branch of a credit institution

Directive 2015/2366/EU (PSD2) · Art. 95

EBA Final Q&A

Answered 2018-12-14

Interpretation of 'Active request for account information'

Directive 2015/2366/EU (PSD2) · Art. 67

EBA Final Q&A

Answered 2018-12-14

Major incidents reporting

Directive 2015/2366/EU (PSD2) · Art. 96

EBA Final Q&A

Answered 2018-12-14

Applicability of Strong Customer Authentication (SCA) to existing recurring payments solutions

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-12-14

Criteria for the application of the transaction risk analysis (TRA) exemption – Fraud rate calculation methodology for the application of the TRA exemption

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-12-07

Application of SCA when a PSU accesses payment transactions data older than on the last 90 days, without having access to sensitive payment data and for a period of 90 days after the last access using SCA

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-11-09

Responsibility of national authority with regards to audit reports

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Review of Security Measures - Auditors expertise

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Review of the security measures: Audit report

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

On the access to trusted beneficiaries lists (RTS Art 13) by TPPs in write mode

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Accessing payment account online in web browser shall exceed not 5 minutes without acitvity

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

EMV cards and EMV terminals supporting online authentication

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Criteria for the application of the transaction risk analysis (TRA) exemption – Application of the TRA exemption at the level of individual brand, product or scheme

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Criteria for the application of the transaction risk analysis (TRA) exemption – Application of the TRA exemption by authorized PSPs other than the issuer and the acquirer

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Persistent authentication for wearable devices

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-26

Obligatory nature of the SCA and exemption based on transaction risk analysis

Directive 2015/2366/EU (PSD2) · Art. Article 98 - RTS on SCA and CSC

EBA Final Q&A

Answered 2018-10-19

Does transaction monitoring need to be real time?

Directive 2015/2366/EU (PSD2) · Art. Article 95 - Management of operational and security risks

EBA Final Q&A

Answered 2018-10-05

Display of incorrect authentication factors in case of failed authentication attempts

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-05

Qualification of SMS OTP as an authentication factor

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-10-05

Application of the exemption for transactions to trusted beneficiaries to Face-to-Face transactions

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Final Q&A

Answered 2018-09-21

Ban imposed by certain national authorities on the use of the term “neobank” for payment institution

Directive 2015/2366/EU (PSD2) · Art. '1'

EBA Rejected question

Submitted 2026-03-11

Clarification on the use of PSU-linked tokens in payment initiation services under the RTS

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2025-12-30

Introduction of additional mandatory steps or redirections in PISP payment initiation flows

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2025-12-29

Requirement for ASPSPs to comply with standardized communication protocols under Article 30(3) of Commission Delegated Regulation (EU) 2018/389

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2025-12-26

Supervisory obligations of NCAs under Article 32(2) of Commission Delegated Regulation (EU) 2018/389

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2025-12-23

Obstacle assessment of requiring an additional SCA for PIS within an existing authenticated AIS session

Directive 2015/2366/EU (PSD2) · Art. Article: 98

EBA Rejected question

Submitted 2025-10-17

Obstacle assessment of requiring multiple manual checkboxes for a single AIS consent

Directive 2015/2366/EU (PSD2) · Art. Article: 98

EBA Rejected question

Submitted 2025-10-17

Obstacle assessment of an ASPSP offering only web redirection to TPPs while a superior native app authentication method exists for its direct users

Directive 2015/2366/EU (PSD2) · Art. Article: 98

EBA Rejected question

Submitted 2025-10-17

Execution of an authorized payment instruction made conditional on manual user redirection

Directive 2015/2366/EU (PSD2) · Art. Article: 98

EBA Rejected question

Submitted 2025-10-17

Payment account definition

Directive 2015/2366/EU (PSD2) · Art. 4

EBA Question under review

Submitted 2025-05-22

Application of general requirements of Chapter 6 of the Regulation (EU) No 575/2013 regarding the definition of own funds

Directive 2015/2366/EU (PSD2) · Art. 4,8,9

EBA Rejected question

Submitted 2025-04-03

Application of Instant Payment Regulation (IPR) to Securities Providers

Directive 2015/2366/EU (PSD2) · Art. 1

EBA Question under review

Submitted 2024-11-14

non-discrimination in implementing PSD2 for safeguarding mechanisms

Directive 2015/2366/EU (PSD2) · Art. 10

EBA Rejected question

Submitted 2024-09-16

Payment service user - both payer and payee

Directive 2015/2366/EU (PSD2) · Art. 4

EBA Question under review

Submitted 2024-08-28

Transactions executed via electronic mail (email)

Directive 2015/2366/EU (PSD2) · Art. 97

EBA Question under review

Submitted 2024-07-22

Exclusion of cash withdrawal services from PSD2

Directive 2015/2366/EU (PSD2) · Art. 3

EBA Question under review

Submitted 2024-07-04

Definition of "Communication Standards" under Article 30.3

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2024-06-20

Providing payment service via Internet banking (web-application)

Directive 2015/2366/EU (PSD2) · Art. 4

EBA Question under review

Submitted 2024-06-20

Clarification needed in dedicated Interfaces supervision

Directive 2015/2366/EU (PSD2) · Art. n.a.

EBA Rejected question

Submitted 2024-05-22

Provision of external payroll accounting services to an employer

Directive 2015/2366/EU (PSD2) · Art. 4

EBA Question under review

Submitted 2024-04-23

Legal requirement for ASPSPs to provide for cancellation of future dated pay-ments through its dedicated payment initiation services interface

Directive 2015/2366/EU (PSD2) · Art. 66

EBA Question under review

Submitted 2024-02-22

Third party access to account attributes

Directive 2015/2366/EU (PSD2) · Art. 66

EBA Rejected question

Submitted 2024-02-12

Requirement for loan agents to register as payment service providers under EU's Second Payment Services Directive 2015/2366 ("PSD2").

Directive 2015/2366/EU (PSD2) · Art. 4

EBA Rejected question

Submitted 2023-12-21

Source: EBA Single Rulebook Q&A, ESMA Q&A, EIOPA Q&A, ESA Joint Q&As. Updated weekly. Q&As are non-binding guidance.

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