Privacy policy
Last updated: 07 January 2025
This privacy policy applies to the website www.citiumtech.com, as well as any apps owned and operated by Citium Tech. We are committed to protecting the privacy of our users and complying with all applicable data protection laws and regulations, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, as well as Directive 95/46/EC (General Data Protection Regulation).
Collection and use of personal data
We may collect personal data from our website users, including but not limited to name, email address, phone number, and any other information that users provide to us voluntarily. We collect this information for the purpose of providing our services, communicating with our users, and improving our website. We do not sell or share users' personal information with third parties, except as necessary to provide our services or comply with legal obligations.
Shopify apps
This section applies specifically to Shopify apps owned and operated by Citium Tech. When merchants install and use our Shopify apps, we may collect and process information provided by Shopify, such as store name, store URL, and other relevant data needed to deliver app functionality.
We use this information solely to provide, improve, and support the features of our Shopify apps. We do not sell or share this information with third parties.
Communication
Users who contact us through our website do so at their own discretion and provide any requested personal details at their own risk. We keep personal information private and securely stored until it is no longer necessary. It is not used for any other purpose than to fulfill the services we offer. User details are not shared with any third parties except if agreed upon between the user and the company.
Data retention
For users who register on our website, we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit this information.
Your rights
If you have an account on our website, you can request an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we delete any personal data we hold about you, except for any data we are required to keep for administrative, legal, or security purposes.