EIOPA · DORA111 - 3137

Other DORA topics

Regulation
(EU) 2022/2554 - Digital Operational Resilience Act (DORA)
Article
3
Topic
Other DORA topics
Submitted
2024-08-06
Answered
2025-07-25

Question

Are Payroll service providers or Payroll software providers within DORA’s scope? And if so, only if they provide services to Banks, Insurance companies, and Investment firms? Or as ICTs would they be subject to DORA independently of their customer?

Background

Payroll services and software are critical for any company’s continuity. Paying accurately and on-time is legally required by all EU countries. It isn’t clear within the DORA documents if Payroll is a data services/analytics provider. There are payroll companies that handle payment services for their customers as well.

Answer

This question has been rejected because the matter it refers to has been answered in Q&A DORA030.

This Q&A is published by European Insurance and Occupational Pensions Authority and is non-binding. It does not constitute legal advice. Updated weekly from official ESA sources.

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