EBA · 2025_7410 Rejected question
Definition of landline services
- Regulation
- Regulation (EU) No 2022/2554 (DORA Reg)
- Article
- 3, para. 21
- Topic
- ICT-related incidents (management / classification / reporting)
- Submitted by
- Law firm
- Submitted
- 2025-04-11
Question
What are landline services in this context? Could it include fiber optics (e.g., black fiber)?
Background
The DORA regulation (Article 3(21)) defines an ICT Service as: " Digital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services, which includes the provision of technical support via software or firmware updates by the hardware provider. This excludes traditional analogue telephone services" . The preamble (Point 35) clarifies that the definition should be interpreted widely, excluding only traditional analogue telephone services such as Public Switched Telephone Network (PSTN), landline services, Plain Old Telephone Service (POTS), or fixed-line telephone services.
No answer published yet.
Original source: European Banking Authority, Q&A ID 2025_7410
This Q&A is published by European Banking Authority and is non-binding. It does not constitute legal advice. Updated weekly from official ESA sources.
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