EBA · 2024_7200 Rejected question

Are trust services under the scope of DORA, whatever the nature of the services

Regulation
Regulation (EU) No 2022/2554 (DORA Reg)
Article
3, para. 21-22
Topic
ICT third-party risk management
Submitted by
Other
Submitted
2024-09-16

Question

Financial institutions (EEFFs) subject to the DORA Regulation understand that Trust services, whatever they are, are “ICT services” and therefore their providers (Trust Service Providers / TSPs) are included in the scope of the DORA Regulation. However, these Trust services do not always constitute or are part of an essential or important function for the operation of such entities, but serve for auxiliary or internal functions of the entities.   Let's take the case of an electronic signature certificate used by a representative to sign contracts with suppliers or internal legal documents: is it essential for the continued operation of a bank, and would the suspension of the service significantly affect the authorized activity of the entity?   Another example: could the use of a platform that allows the remote management of electronic notifications sent to EEFFs by public administrations thanks to connectors that allow the entity to be identified with electronic certificates be considered essential for the EEFFs' operations? It is really a tool that facilitates the administrative procedures of the entity and is not part of the services it provides to its customers.

Background

Financial Entities are applying DORA without any criteria considering exclusivelly the fact that the provider is provinding "Digital services". It is a huge problem for little providers as TSP that are providing for example one single electronic certificate. On the other part, DORA doesn't realy take into consideration the own regulation of TSP (eIDAS, NIS2) in order to avoid duplicate and triplicate homologation and control.
No answer published yet.

Original source: European Banking Authority, Q&A ID 2024_7200

This Q&A is published by European Banking Authority and is non-binding. It does not constitute legal advice. Updated weekly from official ESA sources.

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